Railforge

Privacy Policy

Railforge ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the "Site"), use our services, or engage with us.

By accessing our Site and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect and process different types of information depending on how you interact with our Site and services:

1.1 Personal Information You Provide

When you engage with us, you may provide personal information such as:

  • Contact Information: Name, email address, phone number, company name, job title.
  • Account Information: Username, password (if applicable).
  • Payment Information: Billing details, credit card information (processed securely by third-party payment processors).
  • Communication Data: Messages, emails, survey responses, and any other interactions.

1.2 Automatically Collected Information

When you visit our Site, we automatically collect:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent, actions taken on our Site.
  • Cookies & Tracking Technologies: See our Cookie Policy for details on how we use cookies and similar technologies.

1.3 Third-Party Data

We may collect information from third-party services, such as LinkedIn, CRM platforms, and AI/ML tools, to enhance our service delivery and client engagement.

2. How We Use Your Information

We use your personal information to:

  • Provide, improve, and personalize our services.
  • Manage your inquiries, process transactions, and provide customer support.
  • Send marketing communications, newsletters, and service updates (you can opt-out anytime).
  • Analyze trends, user behavior, and improve our website functionality.
  • Ensure compliance with legal and regulatory obligations.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information in the following ways:

  • Service Providers: We may share your data with trusted third parties who assist with website hosting, CRM management, email marketing, payment processing, or customer service.
  • Legal Compliance & Protection: We may disclose information if required by law or to protect our rights, users, or business.
  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the business transaction.
  • Third-Party Integrations: If you use third-party services through our platform, your data may be shared with those services based on their policies.

4. Data Security & Retention

We implement security measures to protect your information, including:

  • Encryption & Secure Storage: Data is encrypted where applicable and stored securely.
  • Access Controls: Only authorized personnel can access your data.
  • Retention Policy: We retain personal data only as long as necessary for business, legal, or compliance purposes.

5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your data:

  • Access & Correction: You can request a copy of your data or correct inaccurate information.
  • Opt-Out of Marketing: You can unsubscribe from marketing emails anytime.
  • Data Deletion: You may request that we delete your personal data unless we have a legal obligation to retain it.
  • Cookies & Tracking: You can control cookie settings via your browser or our Cookie Policy.

6. Third-Party Links & Services

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

7. International Data Transfers

If you access our Site from outside the United States, be aware that your data may be processed and stored in the United States or other jurisdictions where our service providers operate.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: trevor@railforge.ai